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Deletion of Meta and Instagram data

Version 1.0 · Effective date: 22 September 2026

ORO Professional uses the ORO CRM application to handle enquiries received by the brand’s professional Instagram account. The CRM may process an Instagram user identifier or username, the text of messages, details of attachments, the date and time of the conversation and the service data needed to display the conversation and run customer support.

How to submit a request

To request access to, correction of or deletion of your data, send an email to oro.prof.ua@gmail.com with the subject “Instagram data deletion”. In the message state the Instagram username you used to contact ORO Professional and describe your request.

Verifying your identity

To protect your data from deletion by someone else, we may ask you to confirm that the request comes from the owner of the relevant Instagram account. Never send us your Instagram password, a two-factor authentication code or any other sign-in credentials.

What happens after a request

Once your identity is confirmed, we review the request and delete the data we are not required to retain under the law, for security reasons or to protect the rights of the parties. We reply no later than 30 calendar days after receiving enough information to act on the request.

Revoking the app’s access

You can also revoke the application’s access in your Meta account settings. Revoking access stops any further access by the application, but it does not replace a separate request to delete data that was received earlier.

Contacts

  • Data owner: Sole proprietor Andrii Myronovych (ФОП Миронович Андрій Андрійович)
  • Brand: ORO Professional
  • Email: oro.prof.ua@gmail.com

The full description of personal-data processing is set out in the Privacy policy.

Seller details
  • ФОП Миронович Андрій Андрійович
  • Individual entrepreneur (ФОП), single-tax payer, group II
  • Tax ID (РНОКПП): 3276711157
  • Email: oro.prof.ua@gmail.com
  • Address: Fontanska Doroha 16/8, Odesa, Ukraine