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ORO Professional
09Scalp

Sensitive scalp: gentle care

Tightness after washing, dryness, itching or occasional discomfort are common signs of a sensitive scalp. It needs gentle rather than “stronger” cleansing: a mild shampoo, careful movements and consistent care for the lengths that never touches the scalp.

How scalp sensitivity shows

  • a feeling of tightness or dryness after washing;
  • occasional itching or discomfort;
  • the skin reacts to the season, hot water, frequent blow-drying;
  • you need to wash more gently, but still regularly.

Why gentleness matters more than intensity

Shampoo works mainly on the scalp. When the skin is sensitive, overly active cleansing, hot water and scratching with nails increase discomfort. Mild cleansing helps keep the scalp comfortable after washing while hair still gets clean.

Cosmetic care does not treat scalp conditions. If discomfort persists, or dandruff, redness, irritation or soreness appear, see a dermatologist or trichologist.

Habits that help the scalp

  • don’t scratch the skin with your nails while washing;
  • blow-dry at a moderate temperature and don’t hold the dryer close to the scalp;
  • rinse all products thoroughly;
  • keep balsam, mask and oil off the scalp;
  • don’t switch products too often — the skin needs stability.

Step by step

  1. 01Wet hair and scalp well with warm water.
  2. 02Soft Care Shampoo — a small amount on the scalp, gentle fingertip massage, rinse thoroughly; repeat if needed.
  3. 03Mask when needed — lengths only: BioHydra Therapy or Lipid & Protein Therapy, one per wash.
  4. 04Soft Care Balsam — from mid-length, avoiding the scalp, 2–3 minutes.
  5. 05Active Thermo Cream before blow-drying, Argan Elixir Oil after drying — lengths only.

Common misconceptions

  • “A sensitive scalp shouldn’t be washed often” — you can wash regularly; what matters is doing it gently.
  • “The scalp will be calmer without balsam” — balsam goes on the lengths and never touches the scalp.
  • “More foam means better cleansing” — the amount of foam is not a measure of cleansing.
  • “Itching is just sensitivity” — persistent itching and dandruff are a reason to see a specialist.

Frequently asked questions

Can I wash a sensitive scalp every day?
Yes, if needed: Soft Care is designed for regular and frequent washing.
Is Soft Care suitable after keratin?
Yes, Soft Care is a gentle base after keratin smoothing and other smoothing treatments.
Sensitive scalp, damaged lengths — what then?
Keep Soft Care for the scalp and support the lengths with the Lipid & Protein Therapy mask.
When should I see a doctor?
If itching, dandruff, redness or soreness don’t go away, see a dermatologist or trichologist.

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